Company News: Mid-Year Update

Long & Foster Headquarters and Offices Reopen with Safety a Top Priority

When stay-at-home orders and restrictions on real estate activities were lifted from North Carolina to New Jersey, and businesses began to open, Long & Foster entered into the first phase of reopening its offices. On June 11, our sales offices reopened followed by corporate headquarters in July with procedures to keep all team members safe.

From maintaining social distancing by limiting the number of people in offices at one time, to wearing masks, washing hands regularly and daily temperature checks, guidelines and protocols were put into place with the health and safety of our agents and employees as a No. 1 priority. 

Team Members and All-Inclusive Customer Experience Brings Success During Pandemic

Long & Foster’s all-inclusive customer experience has proven to be invaluable during the Coronavirus (COVID-19) crisis. One of the many challenges we’ve seen in the industry is getting transactions settled. Because we have our own mortgage, title and insurance companies who work together, hand-in-hand as a team, we are able to make sure transactions are being handled in a way that ensures a safe and successful closing.

Additionally, our investment in technology has given us the ability to conduct most of the financing, settlement and insuring processes virtually, which further protects our agents and clients in today’s environment.

Long & Foster’s Customer Satisfaction Rate Rises To 98%

We’re proud to announce that Long & Foster Real Estate has achieved a 98% client satisfaction rating in the first half of 2020. This rating surpasses the 97% score we’ve received in previous years.

Of customers who either bought or sold a home with a Long & Foster Real Estate agent, 98% were highly satisfied and would recommend their agent to others, according to results compiled from surveys conducted via a leading independent market research company.

Long & Foster Competes for Richmond Times-Dispatch’s “The Best Real Estate Firm in Richmond” Title

Area residents, including the company’s agents, employees and current and former clients, were invited to nominate Long & Foster for the prestigious title of The Best Real Estate Firm in The Richmond Times-Dispatch’s (RTD) annual Best of Richmond contest.

The Best of Richmond invites local RTD readers to nominate the best local businesses in several categories, including home and garden, health and beauty, dining, shopping and entertainment. The winners will be based on the online nomination results that were collected through July 19.

Those with the most nominations will be invited to RTD’s Best Fest in October, where the winner of each category will be announced.

Urban Pace President Clint Mann Named to Prestigious “40 Under 40” By Washington Business Journal

Clint Mann, president of real estate services firm Urban Pace, a Long & Foster company, has been named one of the Washington Business Journal’s 2020 “40 Under 40,” which honors the next generation of Greater Washington business elite.

Mann is recognized for leading the transformational growth of Urban Pace’s development, marketing, sales and leasing strategies, while also making significant community contributions that range from housing supply and affordability to real estate development and social justice.

A Contemporary Art Exhibit, Reimagined

What art inspires you? How do you collect and display it? Once again this year, Long & Foster | Christie’s International Real Estate sponsored art exhibits in which some of the D.C. region’s most well-known contemporary art collectors allowed viewers a peek at works they have on display in their homes.

The Collector’s View 2020 ‘Reimagined Online’ series is the 13th annual exhibition by Transformer, a Washington, D.C.-based non-profit visual arts organization that promotes emerging arts leaders. This year’s exhibition moved to a free, all-online format because of COVID-19. Art was presented from June 22 through July 22 in a daily series of short, self-filmed videos provided by the owners of the works.