Stories from the Long & Foster Settlement “Table”

Here are a few stories of the creative ways our team at Long & Foster Settlement Services are supporting Long & Foster’s agents, as well as buyers and sellers, at the settlement “table,” which is not necessarily a regular table anymore, during the Covid-19 pandemic.

Annamarie Haley of Sage Premier Settlements in Pennsylvania has gone above and beyond to adapt to a new way of closing. She outfitted the back of her hatchback car with a custom-made table and then made pointers out of old TV antennas, which allow her to explain the closing documents with her clients while maintaining social distancing. She’s also handled closings in the rain—holding umbrellas up to keep papers dry—passed paperwork between car windows, and even stood outside a client’s home window, reviewing documents with him on her iPad.

Annamarie Haley of Sage Premier Settlements in Pa. conducts a closing outside her client’s window.
An old TV antenna is used as a pointer and a custom-made table in the back of Haley’s car is used for signatures.

Stephanie Timon, senior processor at Sage Title Group in Bethesda, Maryland, reported that her team has been conducting closings through their office glass door, as well as online video programs like Microsoft Teams.

Managing attorney Bobby Lee conducts a closing through a glass window at Sage Title in Md.
Managing attorney, Bobby Lee (upper right) and senior processor, Stephanie Timon (lower left) conduct a virtual closing.

Teresa Schudel, regional vice president and managing attorney at RGS Title in McLean, Virginia, has been conducting closings with her clients as they sit in their cars.  This allows her to practice social distancing while meeting face-to-face with her customers.  Conducting settlements in this manner even got the attention of CNBC, who filmed Schudel reviewing closing documents with clients.

Attorney Teresa Schudel of RGS Title in McLean, Va., conducts a closing while being filmed by a CNBC cameraman.
L to R: Teresa Schudel & Ed Schudel of RGS Title with a CNBC camera man.