How to Prevent a Phone Phishing Scam

With more people on their cellphones nowadays, including work-related activities, the risk of phishing scams on your mobile device has increased. Whether it’s through a text message or an email, a simple tap or click can lead to a cyber attack. Be careful when browsing your email on your phone, as it is much easier to fall victim to a scam on there.

Some cell phones and email servers are set to automatically download attachments once an email is opened. Using your mobile device to conduct business can make you more vulnerable to phishing attacks, but there are ways to make sure you’re staying safe in an online environment.

Follow the below steps when opening emails on your phone:

Check your device and application settings. Each device is different, however ensuring that automatic downloads are turned off will prevent malware from getting downloaded onto your device.

Use the subject line to determine if it’s work-related. Use the message preview and subject line to see if the email appears to be work-related. If it does not look work-related, do not click on it.

Wait until you have access to a computer. If you think the email may be work-related, but you’re not 100% certain, wait until you’re able to view it on a computer. Viewing on a computer will make it easier to vet it for common phishing indicators.

If you believe the email may be work-related, but you’re unsure of its authenticity or the sender, call the sender of the email directly (if known) to verify its legitimacy. You could also reach out to a coworker for advice, but never forward the email. Instead, take a screenshot and send in a separate email.

Being aware and following these tips will help maintain a safe and secure business environment, free of cyberattacks.